Accessibility statement

Accessibility level

The site is built to meet Israeli Standard IS 5568 Part 1 at level AA (which is based on WCAG), in line with the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013.

It's designed for current versions of the major browsers (Chrome, Safari, Firefox, Edge and Samsung Internet) on phones, tablets and computers, and it can be used with a keyboard alone and with a screen reader.

What we've done to make the site accessible

• A clear structure: headings in order, marked regions (header, main content, footer) and lists, so screen readers can make sense of each page.
• Full keyboard access, with a clearly visible focus indicator, and a link at the top of every page that skips straight to the main content.
• Sufficient contrast between the site's text and background colors, checked automatically every time the site is updated.
• Text can be enlarged to 200%, and pages can be zoomed on phones, without breaking the layout.
• Every image has a text description, and purely decorative images are hidden from screen readers.
• Large buttons and links that are easy to tap (at least 44 by 44 pixels).
• Sections that expand and collapse, like the frequently asked questions and the language menu, tell screen readers whether they're open or closed.
• The booking window works with a keyboard and a screen reader: focus moves into it when it opens and back when it closes, every control has a label, and the Esc key closes it.
• When your device is set to reduce motion, animations are turned off. Nothing on the site plays sound by itself.
• Every page states its language and text direction, so screen readers read it in the right language.
• There's no accessibility menu or third-party accessibility plugin: the site itself is built to be accessible, and it works with your own device and browser settings (zoom, text size, screen reader).

Known limitations

• WhatsApp messages are sent through WhatsApp's own app or website, whose accessibility we don't control. You can always call us instead.
• Some links lead to other websites; their accessibility is the responsibility of whoever runs them.
• Some parts of the site may still not be fully accessible. If you come across one, let us know and we'll fix it.

Accessibility of the service

The service takes place in the client's home, and the business has no premises open to the public. If you need any adjustment, for example arranging things by phone instead of in writing, a visit at a particular time, or a detailed explanation in advance, contact me by phone or WhatsApp and I'll gladly adapt the service.